A UX-First Approach to Reducing Errors: Refactoring the

Ticket Confirmation Experience

Timeline

5 Days

Framer image

✨ 2024 ✨


TBO Hackathon Winner 🏆

Add to

Apple Wallet

Add to Google Calendar

90%

User Acceptance

$6.5 M

Increased Revenue

61%

Reduced Query Calls

20%

On-Spot Cancellation

40%

Follow-Up Calls

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🏆 Hackathon Winner - 2024

A UX-First Approach to Reducing Errors: Refactoring the

Ticket Confirmation Experience

a.k.a TBO Vouchering System

Case Study

Timeline: 5 Days

Go To Top

Go To Top

Quick Links

Search Form

e.g. Best Western

Design System

All Products

Primary • Secondary • Tertiary

Buttons

Primary Button

Secondary Button

Primary Button

Tertiary Button

Toggle • Radio

Typograghy

Font Family

Aa

Roboto

A quick brow fox jumps over the lazy little dog

TBO's Design System

Case Study: New and Improved

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