A UX-First Approach to Reducing Errors: Refactoring the
Ticket Confirmation Experience
Timeline
5 Days

✨ 2024 ✨
TBO Hackathon Winner 🏆

Add to
Apple Wallet

Add to Google Calendar

90%
User Acceptance
$6.5 M
Increased Revenue
61%
Reduced Query Calls
20%
On-Spot Cancellation
40%
Follow-Up Calls
Read Case Study Below
🏆 Hackathon Winner - 2024
🏆 Hackathon Winner - 2024
A UX-First Approach to Reducing Errors: Refactoring the
A UX-First Approach to Reducing Errors: Refactoring the
Ticket Confirmation Experience
Ticket Confirmation Experience
a.k.a TBO Vouchering System
a.k.a TBO Vouchering System





Case Study
Case Study






Timeline: 5 Days
Timeline: 5 Days


























Go To Top
Go To Top
Quick Links
Search Form
e.g. Best Western
Design System
All Products

Primary • Secondary • Tertiary
Buttons
Primary Button
Secondary Button
Primary Button
Tertiary Button
Toggle • Radio
Typograghy
Font Family
Aa
Roboto
A quick brow fox jumps over the lazy little dog
TBO's Design System
Case Study: New and Improved
Coming Soon …
Search Form
e.g. Best Western
Design System
All Products

Primary • Secondary • Tertiary
Buttons
Primary Button
Secondary Button
Primary Button
Tertiary Button
Toggle • Radio
Typograghy
Font Family
Aa
Roboto
A quick brow fox jumps over the lazy little dog
TBO's Design System
Case Study: New and Improved
Coming Soon …
Magus inter Pixelos et Astra; Alchemista
The mage of pixels and the stars: an alchemist









